FAQ

Frequently Asked Questions:

 

-How long does it take for an order to arrive?

Please understand your order is processed immediately after the orders are placed. However, we ask for 2-5 business days for us to prepare and ship your item due to the high volume of orders. We have inventory storage in both the US and EU. shipping generally takes around 7-14 business days from the shipment date. Time frame may vary depending on which country the package is being delivered to since it may be international shipping from our storage.

*Only "Accessories" products will be shipped from china and we kindly ask you to allow 2_4 weeks for delivery.

Please check with the carrier and the tracking number we have provided you in the shipping confirmation email (check junk/spam if you did not receive one) Or contact us at Info@skullarship.com and we will be more than happy to update you on the progress of your order and estimated delivery date.

-I ordered multiple products but why did i only receive one?

Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way


-How long until I get my order?
Shipping time depends on the country you are from. We have warehouse in both the US and EU. So shipping generally takes 1-2 weeks.For some countries it may take time more than 3 weeks.

*Only "Accessories" products will be shipped from china and we kindly ask you to allow 2_4 weeks for delivery.

-How can I contact you?

You can send us an email to Info@skullarship.com
We respond to emails within 1 business days (none weekends/holidays)

-Do you accept returns?
Yes! We accept returns. For more detailed policy please check our Return Policy.

- Can I Cancel my Order?
Unfortunately we cannot cancel your order since we process every order right away. This is to ensure fastest delivery period for our customers. Hence we cannot cancel a order if it is already being processed for shipping. However, we can certainly refund the product if you are not happy with the product you received.